Privacy Policy
Effective November 1, 2026
This Privacy Policy applies to Rhinestone Radon. Rhinestone Radon Inc ("Rhinestone Radon," "we," "us") provides radon testing and mitigation services in the Kansas City area. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Contact details: name, mobile phone number, email address and the role you tell us (homeowner, buyer, seller, agent, property manager).
- Property details: the address being tested, building type, foundation type and notes you provide.
- Access details: lockbox or entry instructions you give us so we can place and pick up a monitor. We delete entry codes within 7 days after pickup.
- Test records: radon results, monitor data, photos taken at placement and pickup, and reports.
- Payment records: what you paid and when. Card numbers are entered on Stripe's secure pages and never reach our systems.
- Messages: texts and emails you send us and the appointment messages we send you.
- Website data: basic technical information such as browser type and pages visited, used to keep the site secure and working.
How we use it
- To schedule, perform and report on your radon test or mitigation project
- To send appointment confirmations, reminders, arrival notices, results and payment links
- To answer your questions and provide follow-up support
- To keep records required for our certifications and quality assurance
- To process payments and keep business records
Text messages
If you agree to receive texts, we use your mobile number only for messages about your appointment and results, as described in our Text Message Terms. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We also do not rent mobile numbers or text message consent to anyone. Text messaging opt-in data is never shared with anyone except the service providers that deliver our messages.
Who we share information with
We do not sell personal information. We share it only as needed to provide our services:
- People on your booking, such as the buyer, seller or real estate agent you ask us to copy on results
- Our mitigation installation team, if you request a mitigation estimate or system
- Service providers that run our business tools under contract, including hosting, database, payment processing (Stripe), text messaging (Twilio), email delivery, calendar and mapping services
- Certification bodies or authorities when required by law or by our certification programs
How long we keep it
We keep test records and reports as long as our certification programs require, so we can support you if questions come up later. Entry codes are deleted within 7 days after pickup.
Security
We use encrypted connections, access controls and reputable service providers to protect your information. No system is perfectly secure, but we work to keep your data safe.
Your choices
- Reply STOP to any text to stop receiving texts.
- Contact us to ask what information we have about you, to correct it, or to ask us to delete it where we are not required to keep it.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy. The effective date above shows when it last changed.
Contact us
Rhinestone Radon Inc · hello@radonkc.com · (913) 430-4945